1. Shipping Process
- Order Processing Time: Sabhi orders 24-48 hours ke andar process kiye jaate hain.
- Shipping Time: Delivery location ke basis pe, order 3-7 business days me deliver ho jata hai.
- Tracking Details: Order ship hone ke baad aapko tracking ID aur link email/SMS ke through mil jayega.
⏩ Note: Sundays & public holidays ko shipping process nahi hoti.
2. Shipping Charges
- Free Shipping: ₹999+ ke orders par FREE shipping milegi.
- Standard Shipping Charge: ₹999 se kam ke orders pe ₹49 – ₹99 charge lag sakta hai.
- Express Shipping: Jaldi delivery chahiye? Express shipping option bhi available hai (extra charge applicable).
3. Delivery Timeframe
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities (Delhi, Mumbai, Bangalore, Kolkata, Chennai, Hyderabad, Pune) | 3-5 Days |
| Tier-2 & Tier-3 Cities | 5-7 Days |
| Rural / Remote Areas | 7-10 Days |
⏩ Note: Natural disasters, public holidays ya logistics issues ki wajah se delay ho sakta hai.
4. Order Tracking
- Order ship hone ke baad, aapko tracking ID milega jo aap Track Order page pe check kar sakte hain.
- Agar tracking details update nahi ho rahi hain toh 24 hours wait karein, fir bhi issue ho toh hume contact karein.
5. Undelivered / Failed Deliveries
- Incorrect Address: Agar address galat hai ya delivery attempt ke baad bhi receive nahi hota toh order cancel ho sakta hai.
- Reattempt: Delivery partner 2-3 times reattempt karega, lekin agar aap available nahi hote toh order return ho jayega.
- Refund on Failed Delivery: Agar order wapas aa jata hai, toh shipping charge deduct karke refund diya jayega.
6. International Shipping
Abhi filhal sirf India me hi shipping available hai. Future me international shipping launch karenge! 🚀
7. Contact Us
📧 Email: [email protected]
🌍 Website: www.blacksales.in